Privacy Policy

Privacy Policy

In the context of the service provision relationship within the framework of Organic Law 3/2018, of December 5, on Data Protection and Digital Rights Guarantee (hereinafter referred to as LOPD-GDD), as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as GDPR), and Law 34/2002, of July 11, on services of the information society and electronic commerce (hereinafter referred to as LSSI-CE), the Provincial Consortium for the Environment of Albacete ensures the protection and confidentiality of personal data of any kind provided by our clients, in accordance with the provisions of the General Data Protection Regulation.

The Data Protection Policy of the Provincial Consortium for the Environment of Albacete is based on the principle of proactive responsibility, according to which the data controller is responsible for complying with the legal and jurisprudential framework, being able to demonstrate it to the relevant supervisory authorities.

The data provided will be processed in accordance with the terms set out in the GDPR. In this sense, the Provincial Consortium for the Environment of Albacete has adopted the protection levels required by law and has implemented all the technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access by third parties, as outlined below. However, users should be aware that Internet security measures are not impregnable.

Data Controller: Who are we?

Identity of the data controller: Provincial Consortium for the Environment of Albacete
Trade name: Provincial Consortium for the Environment of Albacete
VAT ID: P0200000H
Address: Calle Isaac Peral No. 11, 3rd floor, 02001 Albacete
Phone: (+34) 967 595 300

Purpose of the processing: Why will we use your data?

All data provided by our clients and/or visitors to the website of the Provincial Consortium for the Environment of Albacete (hereinafter the website) or to its staff will be included in the register of personal data processing activities, created and maintained under the responsibility of the Provincial Consortium for the Environment of Albacete, essential for providing the services requested by users or for addressing the doubts or questions raised by our visitors.

The Provincial Consortium for the Environment of Albacete, as the controller of this website, undertakes to process user and client information with full guarantees and to comply with national and European requirements governing the collection and use of personal data.

Legitimacy of processing: Why do we need your data?

a) Contractual relationship: This applies when contracting any of our services.
b) Legitimate interest: To address queries and claims posed to us and manage the collection of amounts owed.
c) Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the necessary communications to respond to the query or information request.

Recipients: With whom do we share your data?

We do not transfer your personal data to anyone, except for public or private entities to which we are obliged to provide your personal data due to compliance with a law. For example, tax law requires providing the Tax Agency with certain information about economic transactions that exceed a certain amount.

In cases other than those mentioned, if we need to disclose your personal information to other entities, we will ask for your permission in advance through clear options that will allow you to decide in this regard.

Communication: Where could we send your data?

We will not make international transfers of your personal data for any of the stated purposes.

Retention: How long will we keep your data?

We will only retain your personal data for as long as necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we examine the risks involved in processing, as well as our contractual, legal, and regulatory obligations, internal data retention policies, and our legitimate business interests described in this Privacy Notice and Cookie Policy.

In this sense, the website will keep personal data once the relationship with you is finished, duly blocked, for the period of limitation of actions that may arise from the relationship maintained with the data subject.

Once blocked, your data will be inaccessible to the website, and will not be processed except for making it available to public authorities, Judges, and Courts, for the attention of possible responsibilities arising from the processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.

Security: How will we protect your data?

We make every reasonable effort to maintain the confidentiality of the personal information processed in our systems. We maintain strict security levels to protect the personal data we process against accidental loss and unauthorized access, processing, or disclosure, considering the state of technology, the nature, and the risks to which the data is exposed. However, we cannot be responsible for your use of the data (including username and password) you use on our website. Our staff follows strict privacy rules, and in the case of hiring third parties to provide support services, we require them to comply with the same rules and allow us to audit them to verify compliance.

Your Rights: What rights can you exercise as a data subject?

We inform you that you can exercise the following rights:

Right of access to your personal data, to know which are being processed and the operations of processing carried out with them.
Right to rectification of any inaccurate personal data.
Right to erasure of your personal data, when this is possible (for example, due to legal imperative).
Right to restriction of processing of your personal data when the accuracy, legality, or need for processing the data is doubtful, in which case, we may keep them for the exercise or defense of claims.
Right to object to the processing of your personal data when the legal basis that enables us to process them is our legitimate interest. The website will stop processing your data unless it has a legitimate interest or is necessary for the defense of claims.
Right to data portability when the legal basis that enables us to process it is the existence of a contractual relationship or your consent.
Right to withdraw the consent given to the website.

To exercise your rights, you can do so free of charge and at any time by contacting us at Calle Isaac Peral No. 11, 3rd floor, 02001 Albacete, attaching a copy of your ID or by sending an email to

For what purpose do we process your personal data?

When a user connects to this website, for example, to make a purchase, they are providing personal information for which the website is responsible. This information may include personal data such as your IP address, name, physical address, email address, phone number, and other information. By providing this information, the user consents to their information being collected, used, managed, and stored by the website, only as described in the Legal Notice and this Privacy Policy.

On the website, there are different systems for capturing personal information, and we process the information provided by interested parties for each capture system (forms) for the following purposes:

There are other purposes for which we process your personal data:

– To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
– To support and improve the services offered by this website.
– Other non-identifying data obtained through some cookies that are downloaded to the user’s computer when browsing this website, as detailed in the cookie policy.
– To manage social networks. The website may have a presence on social networks. The processing of data carried out on people who become followers on the social networks of the official pages of the website will be governed by this section, as well as by the conditions of use, privacy policies, and access regulations belonging to the social network that applies in each case and was previously accepted by the user.
– The website will process data for the purposes of correctly managing its presence on the social network, informing about activities, products, or services of the website. As well as for any other purpose allowed by the regulations of social networks.

In no case will we use social media follower profiles to individually send advertising.

In accordance with the provisions of the European General Data Protection Regulation (GDPR) 2016/679, the website will be responsible for the processing of data corresponding to users of the website.

The website owner does not sell, rent, or transfer personal data that can identify the user, nor will it do so in the future, to third parties without the prior consent. However, in some cases, collaborations can be made with other professionals. In these cases, user consent will be required, informing about the identity of the collaborator and the purpose of the collaboration. It will always be carried out with the strictest security standards.

Data Confidentiality and Security

The website is committed to the use and processing of personal data, respecting their confidentiality and using them in accordance with the purpose thereof, as well as to comply with its obligation to save them and adopt all measures to prevent alteration, loss, unauthorized processing, or access, in accordance with the provisions of current data protection regulations.

The website cannot guarantee the absolute invulnerability of the Internet network, and therefore the violation of data through fraudulent access by third parties.

Regarding the confidentiality of processing, the website will ensure that any person authorized by the Provincial Consortium for the Environment of Albacete to process customer data (including its personnel, collaborators, and service providers) is under the appropriate obligation of confidentiality (whether contractual or legal).

In the event of a security incident, once the website owner becomes aware of it, the Client will be notified without undue delay and will be provided with timely information related to the Security Incident as it is known or when the Client reasonably requests it.

Accuracy and Truthfulness of Data

As a user, you are solely responsible for the accuracy and correctness of the data you submit to the website, exempting it from any liability in this regard.

Users guarantee and respond, in any case, to the accuracy, validity, and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and Consent

The user declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of them by the website in the manner and for the purposes indicated in this privacy policy.


The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by notifying the Provincial Consortium for the Environment of Albacete, under the terms established in this Policy for the exercise of ARCO rights. This revocation will in no case have a retroactive effect.

Rights Protection: Where can you file a claim?

If you believe that your rights have been ignored by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:

– Electronic headquarters: [](
– Postal address: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid
– Phone: 901.100.099 and 912.663.517

Filing a complaint with the Spanish Data Protection Agency is free of charge, and the assistance of a lawyer or solicitor is not required.

Updates: What changes may occur in this privacy policy?

The website reserves the right to modify this policy to adapt it to legislative or jurisprudential developments that may affect compliance with it.